February 2011
28-02-2011
If you would like to see the results from the 2009 CITES mystery shopping study, you can view the results here CITES mystery shopping
24-02-2011
Read our latest blog on Mystery Shopping by clicking on > Your chance at playing detective
01-02-2011
If your not following us on Twitter yet please do! www.twitter.com/mrkinnovation
01-02-2011
People say when they are happy, or vote with their feet.
Especially in hard times there is a need to keep tabs on the service you give your customers. Let’s face it, there’s always room for improvement, even when there is less money to pay for it! Wisely, some public services choose to keep tabs on their service through mystery shopping and opinion polling of their service users.
Those investing in evaluation reap the benefits of improved service and increased customer goodwill - and the solutions need not cost the earth, nor in fact cost a penny to find out about, using Marketing Innovation Ltd.
We offer local authorities and BID’s an opportunity to discuss their customer service needs with our professional customer service advisor.
In case you did not know, Marketing Innovation Ltd has over 25 years of solid marketing and customer service experience. The company has established an exceptional reputation amongst clients in the public and private sectors. We have proven experience working in public services, and of delivering sound customer service evaluation in all its forms.
Call us today on 01509 219002 to book your free consultation time. Alternativley you can email us at minfo@marketinginnovation.co.uk
January 2011
28-01-2011
Marketing Innovation Ltd wants to offer a free 60 minute consultation to discuss your business and it's customer service. If you require more information please contact today on 01509 219002
28-01-2011
Marketing Innovation Ltd has recieved high praise on it's work with the NHS Bowel Cancer Awareness study. Focus groups were conducted with attendees from various social and ethnicity backgrounds to discuss the campaign.
20-01-2011
If you would like to request a copy of our new 2011 brochure please can you email our marketing team. The Brochure includes a summary of the projects that were undertaken in 2010.
03-01-2011
Happy New Year! Lets hope 2011 is prosperous for all
